Delete Action Chat Conversations
Learn how to delete conversations in Action Chat to keep your workspace organized and remove conversations that are no longer needed.
Overview
Follow this article to learn how to delete conversations in Action Chat.
As you use Action Chat, you'll likely create multiple conversations while researching audiences, comparing brands, testing creative assets, or generating marketing recommendations. Over time, some conversations may no longer be relevant to your current projects.
Deleting conversations allows you to organize your workspace by removing conversations that are no longer needed, making it easier to focus on active audience research and ongoing marketing initiatives.
Before deleting a conversation, consider whether you may want to reference its audience insights or recommendations in the future. Conversations provide a record of your interactions with the AI and can be valuable when revisiting previous research.
Before You Begin
Before deleting a conversation, make sure you have:
- Access to Audiense Action.
- Switched to the Chat experience.
- Located the conversation you want to remove.
Note: Once a conversation has been deleted, it will no longer appear in your conversation history.
Open Your Conversation History
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Navigate to the Action Chat workspace.
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Your conversation history contains all of your saved conversations, allowing you to return to previous audience research and continue existing discussions.
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Locate the conversation you want to delete.
Select the Conversation
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Review the conversation before deleting it to confirm that it is no longer needed.
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If the conversation contains audience insights, campaign recommendations, or other information you may want to reference later, consider sharing the conversation before removing it.
Delete the Conversation
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Select the option to delete the conversation.
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Once deleted, the conversation will be removed from your conversation history, helping keep your Action Chat workspace organized.
Managing Your Conversations
Regularly reviewing your conversation history can help keep your workspace organized and make it easier to find active projects. Consider deleting conversations that:
- Are no longer relevant to your current work.
- Were created for testing purposes.
- Contain research that has been completed.
- Have been replaced by newer conversations covering the same topic.
Frequently Asked Questions
Should I delete completed conversations?
That depends on your workflow. If you no longer need a conversation, deleting it can help keep your workspace organized. If you think you may need to reference it later, consider keeping it or sharing it before deletion.
Can I continue working in a conversation instead of creating a new one?
Yes. When researching the same audience or marketing objective, continuing an existing conversation helps preserve context and build on previous AI recommendations.
Why should I organize my conversation history?
Maintaining an organized conversation history makes it easier to locate active audience research, ongoing marketing discussions, and current campaign planning conversations.