How to Navigate Audiense Action

Overview

Audiense Action includes a left navigation panel that gives you quick access to the tools and resources you use throughout the platform.

From the left panel, you can start a new chat, return to previous conversations, access your Segment Library, open the Knowledge Base, and manage your account options.

The panel keeps these commonly used options in one place, making it easier to move through Action and find what you need.

Start a New Chat

To begin a new conversation, select the option to start a new chat from the left navigation panel.

You can use a new chat to begin exploring a different audience, brand, campaign, or question without affecting your previous conversations.

Access the Segment Library

Select the Segment Library from the left navigation panel to access your available segments.

This gives you a quick way to move between your conversations and the segments available within Action.

View Recent Chats

Your recent conversations are available directly from the left navigation panel.

Use the Recent Chats list to return to a previous conversation and continue where you left off.

There is currently no limit on the number of historical chats you can view or search through the Recent Chats menu.

Search Your Recent Chats

If you have multiple conversations saved, you can search your recent chats to find a specific conversation.

Use the search option within the Recent Chats area to locate the conversation you want to revisit.

Retitle or Delete a Chat

You can manage individual conversations directly from the Recent Chats list.

To retitle or delete a chat:

Find the conversation you want to manage in the Recent Chats list.
Hover over the chat title.
Click the three dots that appear to the right of the title.
Select the option to retitle or delete the chat.

Access the Knowledge Base

You can access the Audiense Knowledge Base directly from the left navigation panel.

Select the Knowledge Base option when you need additional guidance or information while working in Action.

Access Your Account Menu

Your profile icon is located at the bottom of the left navigation panel.

Click your profile icon to open the account menu and access the options available for your account.

Frequently Asked Questions

Is there a limit to how many previous chats I can view?

No. There is currently no limit on the number of historical chats you can view or search through the Recent Chats menu.

Can I rename a previous chat?

Yes. Hover over the chat in the Recent Chats list and click the three dots that appear to the right of the title. From there, select the option to retitle the chat.

Can I delete a previous chat?

Yes. Hover over the chat in the Recent Chats list, click the three dots, and select the option to delete the chat.

Where is my profile icon?