---
title: Community Wall
description: Learn how to use the Community Wall to browse, search, organize, and manage users within your Audiense Connect communities.
---

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# Community Wall

## Learn how to use the Community Wall to browse, search, organize, and manage users within your Audiense Connect communities.

The **community wall** is a grid view of the users who belong to the audience or community of the account or source you have selected, or the search or filter you have applied. Each **user card** represents an individual user.

 The **community bottom bar** and the **search/filter sidebar** are **always** active when viewing the community wall.

![Screenshot 2023-08-22 at 17.59.13](https://knowledge.audiense.com/hs-fs/hubfs/Knowledge%20Base%20Import/Screenshot%202023-08-22%20at%2017_59_13-1.png?width=670&height=356&name=Screenshot%202023-08-22%20at%2017_59_13-1.png)

To **select/deselect** the user click the small **checkbox** in the top right corner of the **user card**.

Use the **sort by** drop-up menu to change theorder the users are shown on the screen. Toggle **ascending**/**descending**order using the **arrow**.

![Screenshot 2023-08-22 at 18.00.40](https://knowledge.audiense.com/hs-fs/hubfs/Knowledge%20Base%20Import/Screenshot%202023-08-22%20at%2018_00_40-1.png?width=231&height=296&name=Screenshot%202023-08-22%20at%2018_00_40-1.png)

You can alter the style of user card from **grid** to **detailed** at the top of the page with the following buttons:

![](https://knowledge.audiense.com/hubfs/Knowledge%20Base%20Import/help_audiense_comhcarticle_attachments360008573932mceclip3-1.png)

 

**Grid** – This is the default view. It displays various **user cards** with basic information on each.

![Screenshot 2023-08-22 at 18.03.35](https://knowledge.audiense.com/hs-fs/hubfs/Knowledge%20Base%20Import/Screenshot%202023-08-22%20at%2018_03_35-1.png?width=210&height=122&name=Screenshot%202023-08-22%20at%2018_03_35-1.png)

It shows the following:

- **Avatar** – Click to open the user details sidebar.
- **@username** – Click to open the user details sidebar.
- **Full** **name** – The name of the verified user.
- **Location** – As defined by the user in their profile.
- **Followers** – The number of followers the user has.
- **Following** – The number of people the user is following.
- **Relationship** **icon** – Shows the relationship between you and the user.

**Detailed** – This view displays fewer user cards than the standard grid view but gives more information on each.

![Screenshot 2023-08-22 at 18.04.53](https://knowledge.audiense.com/hs-fs/hubfs/Knowledge%20Base%20Import/Screenshot%202023-08-22%20at%2018_04_53-1.png?width=366&height=183&name=Screenshot%202023-08-22%20at%2018_04_53-1.png)

The detailed **user card** shows the same information as the standard user card but adds the following:

- **Member since** – How long since the user joined Twitter.
- **Last Tweet** – How long since the last Tweet.
- **URL** – The URL the user includes in the Twitter profile.
- **Bio description** – the description the user provided in their Twitter profile bio.
- **Lists** – The number of lists the user belongs to.
- **Tweets** – The number of Tweets the user has made.

 

The **relationship icon** of the user card is quite intuitive and shows the relationship which exists between you and the user.

You follow each other (reciprocal follow):

![](https://knowledge.audiense.com/hubfs/Knowledge%20Base%20Import/help_audiense_comhcarticle_attachments360008609431mceclip6-1.png)

Neither of you follow each other (no relationship):

![](https://knowledge.audiense.com/hubfs/Knowledge%20Base%20Import/help_audiense_comhcarticle_attachments360008609551mceclip10-1.png)

They follow you but you don’t follow them (follow not reciprocated by you):

![](https://knowledge.audiense.com/hubfs/Knowledge%20Base%20Import/help_audiense_comhcarticle_attachments360008574072mceclip11-1.png)

You follow them but they don’t follow you (your follow not reciprocated):

![](https://knowledge.audiense.com/hubfs/Knowledge%20Base%20Import/help_audiense_comhcarticle_attachments360008574112mceclip12-1.png)

Some **user cards** have a yellow alert symbol over the relationship icon. This denotes a previous negative change in the relationship, i.e. you unfollowed this user or they unfollowed you.

![](https://knowledge.audiense.com/hubfs/Knowledge%20Base%20Import/help_audiense_comhcarticle_attachments360008609571mceclip13-1.png)

If you mouseover the user card, two options appear.

![Screenshot 2024-04-23 at 11.13.09](https://knowledge.audiense.com/hs-fs/hubfs/Knowledge%20Base%20Import/Screenshot%202024-04-23%20at%2011_13_09-1.png?width=216&height=125&name=Screenshot%202024-04-23%20at%2011_13_09-1.png)

A **follow** or **unfollow** button depending on the current follow status, i.e. **follow** someone you don’t follow or **unfollow** someone you do follow.

A **list** drop-down menu for **list management** functions, you can:

- Select the checkbox **– Add** the user to that list.
- Deselect the checkbox **– Remove** the user from that list.
- Click the **List/Add new list** button **– Create** a new list.

A **more** drop-down menu to access some **community management actions** specific to that user:

- **Mute**
- **Un-mute**
- **Edit tags**
- **Edit notes**
- **Add as a source**
- **Individual BTTT**
- **View Tweets**

 Some **user cards** have a golden list symbol in the top left corner. This means a **note** has been added to this user. Mouseover the symbol to see the note or click to edit in the emerging window.

![Screenshot 2024-04-23 at 11.05.41](https://knowledge.audiense.com/hs-fs/hubfs/Knowledge%20Base%20Import/Screenshot%202024-04-23%20at%2011_05_41-1.png?width=225&height=131&name=Screenshot%202024-04-23%20at%2011_05_41-1.png)

Some **user cards** have a small icon of a **blue check mark** to the left of the name. This means that this user is verified and the account is authentic.

![](https://knowledge.audiense.com/hubfs/Knowledge%20Base%20Import/help_audiense_comhcarticle_attachments360008574132mceclip17-1.png)

 

Some **user cards** have a small icon of a **green person** and/or a tag. The person means that the user has been added to a **whitelist** and cannot be unfollowed.

![](https://knowledge.audiense.com/hubfs/Knowledge%20Base%20Import/help_audiense_comhcarticle_attachments360008610591mceclip20-1.png)

 

Some **user cards** have a small icon of a **purple skull** and/or a tag. The skull means that the user has been added to a **blacklist** and cannot be followed.

![](https://knowledge.audiense.com/hubfs/Knowledge%20Base%20Import/help_audiense_comhcarticle_attachments360008610511mceclip19-1.png)

 

The **tag**(s) associated with a user can be seen, together with the profile description, if you mouseover the user name.

 

Some **user cards** have a blue **@** symbol in the bottom right corner.

![](https://knowledge.audiense.com/hubfs/Knowledge%20Base%20Import/help_audiense_comhcarticle_attachments360008575032mceclip22-1.png)

 

Click this to see the **latest interactions** between you and this user in the emerging sidebar. You can **like**  directly from the sidebar.

![](https://knowledge.audiense.com/hubfs/Knowledge%20Base%20Import/help_audiense_comhcarticle_attachments360008096218mceclip1.png)

 

Click the **@username** or **avatar** on the **user card** to see more info about this user in the emerging **user details sidebar**.

![](https://knowledge.audiense.com/hubfs/Knowledge%20Base%20Import/help_audiense_comhcarticle_attachments360008575052mceclip24-1.png)                

- **Basic information** is always visible 
    - **Avatar**
    - **Name**
    - **@username**
    - **Bio**
    - **Location**
    - **URL** (if provided)

Use the **three vertical tabs** to show more information in the sidebar. You can see:

- **Info tab** 
    - **Relationship icon**
    - **Followers**
    - **Following**
    - **Tweets**
    - **Last Tweet** – How long since the last Tweet.
    - **Member since** – How long since they created the Twitter account.
    - **Follow date** – How long since you followed the user (the date that Audiense synchronised it).
    - **Unfollow date** – How long since you unfollowed the user (the date that Audiense synchronised it).
    - **Added** – How long since Audiense synchronised the user for the first time.
- **Tweets** **tab** – This shows the latest Tweets which you can **like** directly from the sidebar.

 

Click on the three horizontal lines to access some **community management actions** specific to that user:

![Screenshot 2024-04-23 at 11.20.29](https://knowledge.audiense.com/hs-fs/hubfs/Knowledge%20Base%20Import/Screenshot%202024-04-23%20at%2011_20_29-2.png?width=258&height=266&name=Screenshot%202024-04-23%20at%2011_20_29-2.png)

- **Add to list**
- **Block**
- **Mute**
- **Edit Tags**
- **Edit Notes**
- **Individual BTTT**

  

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