FAQs
Learn more about the Soprism platform and frequently asked questions
Account set up
Audiences creation
- Why can't I find my Facebook fan page in the list when I create a project on SOPRISM?
- Why Does My Facebook Page Audience Size Show -1 in Soprism?
- How does the audience size indicator work when creating a project?
- Why Doesn't the Audience Size in Soprism Match My Facebook Page Followers or Likes?
- What Lookalike Audience Percentage Should I Use?
- Why Doesn't My Facebook Page Appear in Soprism?
- Why Doesn't My Target Audience Size Match the Size of a Meta Criterion?
- What Should I Do if I Can't Find the Audience Criteria I'm Looking For?
- Why can't I find my brand in the criteria when I have a Facebook page?
- Why Is My Imported Custom or Lookalike Audience Showing “-1” in Soprism?
- Why Does My Custom Audience Size Show as -1 in Soprism?
- How Can I Track My Audience Over Time?
- Can I Create a Profiling Project for a City?
- What Should I Do if My Country Isn't Available as a Project Universe?