How-to's & FAQs
Build your knowledge with practical how-to guides, troubleshooting resources, and expert answers to frequently asked questions.
Audiense Insights How-to's
- How can I export Insights report data?
- Tool hack - what to do if your Insights report fails
- Create an Insights report based on a monitoring from Tweet Binder/Connect
- Onboarding Guides for Free Users
- Baseline selector of Insights reports
- Uploading audiences between Connect and Insights
- How do I use Personality Insights Tab?
- How to use the Audience Library feature when defining your audience in Profile attributes
- How to add extra clusters to your Interconnections Insights report
- How to update the content tab in Insights
- How do I create an intelligence report based on authors from my social listening tool?
- Solutions offered in Audiense Insights
Audiense Insights FAQs
- What’s the difference between Filtering and Segmenting an audience?
- Data Sources: where does Audiense extract insights from?
- Why did my report fail?
- FAQ: Why aren't all audience members represented in my Insights report clusters?
- FAQ: Affinities Segmentation
- Understanding the data behind the Socioeconomics tab
- FAQ: AI generated cluster names
- How does Audiense find Influencer social profiles?
- FAQ: How does Audiense categorize influencers by Affinity, and how do they fall within the categories?
- Why does the follower count in an Insights report not match the Twitter profile?
- Why are the clusters so small in my Insights Intelligence Report?
- Why can't I run an insights followers' report for an X account that protects its posts?
- Is there an Audiense Referral Program I can join?
- What does "Order by Uniqueness" or "Affinity" Mean in the Influencers & Brands Tab?
- FAQ: Why isn’t the influencer affinity 100%?
- Macro and Micro Influencers
- What is the content creators filter in Influencers & Brands tab?
Audiense Connect FAQs
- What is the difference between following and followers?
- How has the platform changed to ensure we are GDPR compliant?
- Re-establish Audiense Connection
- What are Social contacts?
- How long does the Best Time To Tweet (BTTT) report take?
- How many people can I follow a day on Twitter?
- What do you mean by synchronisation?
- Re-establish Twitter Connection
- Which time zone does Audiense use to generate the Best Time to Tweet report?
Audiense Connect How-to's
- How can I create an audience interested in a Topic? (Example: Fashion)
- How to identify potential bots in your Audience?
- Analyse the community of a Twitter Profile
- How can I create an audience of people who use a specific hashtag or keyword?
- How do I export data in Audiense?
- How to Analyse a Competitor
- How do I analyse my competitor's community?
- How to view the desktop version of Audiense in iOS Safari
- How to upload sources or lists to analyze in Connect?
- How can I identify my brand's audience?
- How to see if those who interacted with your campaigns are following you?